Have a question? We are here to help.

If you are a first-time homebuyer in Santa Clara County and have questions about the down payment assistance program, Empower Homebuyers SCC, please call us at 408-703-3837 ext. 301 or email at

If you have questions related to homeowner’s insurance inquiries, financial hardship assistance, verification of mortgage or other mortgage servicing related inquiries, please call 408-703-3837 or email

If you would like to pay your loan in full, please send a request for payoff statement with the following information: Borrower name, loan number, property address, and good-through date. You can request your payoff demand letter through email: or fax at 408-436-3454 (attn: Asset Management) NOTE: If you are a third party requesting information on a loan, please attach a signed Borrower’s Authorization form with your request.

For any other inquiries please use the form below:

Housing Trust Silicon Valley

75 E. Santa Clara St.,
Suite 1350
San Jose, CA 95113 Get Directions

(P) 408-703-3837
(F) 408-436-3454

Public Transit, Biking and Parking

VTA light rail stop:
Santa Clara (on the Santa Teresa – Alum Rock and the Mountain View – Winchester line)

Bike racks:
Located in front of building along Santa Clara and 2nd Street

Public parking:

3rd Street Garage
entrance 95 N. 3rd Street, San Jose

4th Street Garage
entrance 44 S. 4th Street, San Jose

*be sure not to park in reserved spaces*