Hong Anh Ngo joined Housing Trust as a Junior Loan Underwriter in July 2014 and was named Senior Program Specialist in July 2020. In her present role she assists the Homeownership programs manager in underwriting and marketing down payment assistance loan programs. She has worked in the legal and real estate industries since 2009 and has served as a paralegal, mainly handling personal injury, loan modification, debt negotiation, and bankruptcy cases. She also worked as a real estate coordinator and a loan underwriter. Hong went to San Jose State University and graduated in 2007 with a BS degree in Management.